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Pineapple Net Help Centre
Accounts and Billing
Current Outages
Accounts and Billing
Account
Billing
Technical Support
Troubleshooting
Hardware Support - User Guides
Hardware Support - Reset Instructions
Hardware Support - Fibre Bridges
Connection Information
Want To Sign Up?
Connection
Installation
Agreements & Policies
Events Near Me
Changing Addresses?
DGtek Enquiries
General Information
Accounts and Billing
Questions about billing? Need to change your payment details? We have an answer!
Can I pause my services?
Account
How do I upgrade my account?
How do I update my account details?
How do I change my password?
How do I reset my password?
How do I find my Customer Reference Number?
How do I log into my account?
How do I add or change a payment method?
Change of Ownership
How do I cancel my account?
How to Order a New Router from Pineapple Net
See more
Billing
How do I update my billing address?
How do I pay my bill?
How do I check my bills?
Understanding Your Billing Cycle and Auto Debit
