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About Pineapple Net
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General Information
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Router Setup
ASUS
Mercusys
TP-Link
Tenda
Xiaomi
Generic
QLD VDSL Router Setup
Current Outages
Technical Support
Troubleshooting a Loss of Connection
Troubleshooting Dropouts
Troubleshooting a Slow Connection
Troubleshooting Wi-Fi Issues
Troubleshooting Browsing Issues
Troubleshooting - General
DGtek ONU User Guides
Wi-Fi Router User Guides
Connection Information
Accounts and Billing
Customer Portal
Account Management
Billing
General Information
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Pineapple Net Help Centre
General Information
Getting Started
About Pineapple Net
Getting connected
Installation
Agreements & Policies
General Information
Getting Started
Technician Appointments
Equipment and Setup
Technical Information
Legal and Compliance
Router Setup
ASUS
Mercusys
TP-Link
Tenda
Xiaomi
Generic
QLD VDSL Router Setup
Current Outages
Technical Support
Troubleshooting a Loss of Connection
Troubleshooting Dropouts
Troubleshooting a Slow Connection
Troubleshooting Wi-Fi Issues
Troubleshooting Browsing Issues
Troubleshooting - General
DGtek ONU User Guides
Wi-Fi Router User Guides
Connection Information
Accounts and Billing
Customer Portal
Account Management
Billing
General Information
General Information
Need some additional information about Pineapple Net services? We've got you covered.
Getting Started
What are Pineapple Net's SLAs?
Technician Appointments
What should I know about my technician service appointment?
Equipment and Setup
Which routers do Pineapple Net Recommend?
What can I do to relocate my ONU/Data port at my house?
Technical Information
DNS Settings
Has your intercom, doorbell or Free-to-Air TV services stopped working after our internet installation?
Legal and Compliance
Understanding Mandatory Data Retention Laws for Australian Internet Service Providers (ISPs)
