How do I add or change a payment method?

This article will detail the process for logging into your customer portal, and adding your preferred payment method.

1. Go to our website: https://pineapple.net.au/
2. In the top right hand corner, select "Sign In"
   
3. Enter the email address associated to your account, and select "Continue"
   
   
   
4. 
   
   1. If this is your first time logging into your account, you will be sent a One-Time-Password to your email. If you don't receive it within 1-2 minutes, please check your SPAM or Promotions folder.
      
   2. If you have set a password already, enter your password and select "Login"
      
      
5. Select "Payment Methods"
   
6. 
   
   1. To add a payment method, select your preferred payment type, and fill out the required information
      1. Credit/Debit Card
         
      2. Direct Debit - Selecting Direct Debit will take you to our Direct Debit Payment Gateway - Go Cardless
   2. If you already have a payment method on file, you can Edit or Remove it by clicking the Arrow next to the Payment Method you wish to Edit/Remove, then select Edit Payment Method, or Remove Payment Method