Pineapple Net Help Centre
Go to Pineapple Net
Current Outages
Accounts and Billing
Account
Billing
Technical Support
Troubleshooting
Hardware Support - User Guides
Hardware Support - Reset Instructions
Hardware Support - Fibre Bridges
Connection Information
Want To Sign Up?
Connection
Installation
Agreements & Policies
Events Near Me
Changing Addresses?
DGtek Enquiries
General Information
How can we help you today?
Current Outages
Get live updates regarding current outages and where/when scheduled maintenance will be occurring
Accounts and Billing
Questions about billing? Need to change your payment details? We have an answer!
Technical Support
Need help? We will guide you through the troubleshooting of the most common internet connection and performance issues.
Want To Sign Up?
Find answers to our most common questions before signing up.
Changing Addresses?
Move in with the Australia's Fastest Residential ISP. Check and get connected in your new apartment, hassle free.
DGtek Enquiries
If you are a current DGtek customer (via one of our retailers) or simply want to find out more about the DGtek Fibre Network