How can we help you today?

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Getting Started

Find answers to our most common questions before signing up.

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General Information

Need some additional information about Pineapple Net services? We've got you covered.

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Router Setup

Whether you're a new customer or troubleshooting your connection, our easy-to-follow guides will help you get up and running quickly.

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Current Outages

Get live updates regarding current outages and where/when scheduled maintenance will be occurring

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Technical Support

Need help? We will guide you through the troubleshooting of the most common internet connection and performance issues.

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Accounts and Billing

Questions about billing? Need to change your payment details? We have an answer!