How do I check my bills?

This article describes the process for checking your current and past invoices.

  1. Go to our website: https://pineapple.net.au/
  2. In the top right hand corner, select "Sign In"
  3. Enter the email address associated to your account, and select "Continue"


  4. If this is your first time logging into your account, you will be sent a One-Time-Password to your email. If you don't receive it within 1-2 minutes, please check your SPAM or Promotions folder.
    Enter your password and select "Login"

  5. Select "Billing History"
  6. You can now view your current and previous invoices, including downloading copies of your invoices.