How do I find my Customer Reference Number?

This article will detail the process for logging into your customer portal, and finding your Customer Reference Number

1. Go to our website: https://pineapple.net.au/
2. In the top right hand corner, select "Sign In"
   
3. Enter the email address associated to your account, and select "Continue"
   
   
   
4. If this is your first time logging into your account, you will be sent a One-Time-Password to your email. If you don't receive it within 1-2 minutes, please check your SPAM or Promotions folder.
   Enter your password and select "Login"
   
   
5. Select "Account Information"
   
6. You will find your customer reference number within the section displayed below