Moving your Pineapple Net service
Check Pineapple Net availability at your new home through our website, or give our Sales team a call on 1300 357 501 and start your move now.
You can also submit a relocation request via our Contact Us Page
How long does it take?
If in coverage and available, the installation of a Pineapple Net service at your new home will take approximately 2 to 10 working days. Let us know when you are moving home as soon as possible so that we can start the process.
Is there a relocation fee?
Nope! Even if we need to schedule a DGtek Technician to come out and get you connected, there's no fee for relocating your service with Pineapple Net.
Can I use my existing service while relocation is in progress?
Yes, you can use your existing service up until the new service at your new home becomes active, after which service at your old service will be disconnected.