Direct Debit
If you have set up automatic payments via Credit/Debit Card or direct debit, your payment will be made automatically on the due date of your invoice - this is typically 14-15 days after it's invoiced.
Credit/Debit Card
If you would like to pay by Credit/Debit Card, simply click the "Pay Now" link in your invoice. This will take you to our secure payment portal where you can pay your invoice.
Alternatively, you can sign into your account and add/edit/remove payment methods.
BPay
Our BPay Biller details are as follows:
Biller Code
357509
Biller Short
PINEAPPLENET
Biller Long Name
MY ISP PTY LTD
Your Customer Reference Number can be found in the upper right section of your invoice, or in the Account Information section on your customer portal.