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      1. Pineapple Net Help Centre
      2. Router Setup
      3. TP-Link

      TP-Link VDSL Router Setup

      How to set up your TP-Link VDSL Router for use with your Pineapple Net connection

      Please note: VDSL Routers are not recommended for use on the Pineapple Net network and Pineapple Net cannot guarantee speeds, or stability using these routers.

       

      1. Connect your Router
        1. For Pineapple Net FTTP Connections
          1. Connect one end of the Ethernet Cable to the WAN or Internet Port of your Wireless Router
          2. Connect the other end of the Ethernet Cable to the Ethernet Port of your DGtek ONU
        2. For Pineapple Net FTTB Connections
          1. Connect one end of the Ethernet Cable to the WAN or Internet Port of your Wireless Router
          2. Connect the other end of the Ethernet Cable to the data port in your apartment
            • The active data port will usually have a DGtek sticker on it to indicate the correct port

      2. Reset your Router
        1. Using a small object such as a paperclip or toothpick, press and hold the Reset button on the back of the router for at least 10 seconds, then release it.
          Reset button

      3. Connect to the Wi-Fi Network
        1. On a laptop, desktop, mobile or tablet, please reconnect to the Wi-Fi network. The name of the Wi-Fi network is located on a sticker on the base or back of the router.
          • Your Wi-Fi Networks will be labelled “SSID” and the default password should also be listed on the same sticker

      4. Access Router management page
        1. Once you have connected to your Router's Wi-Fi, open a web browser and type the following into the address bar and press enter:
          • 192.168.0.1
            • or
          • tplinkwifi.net
        2. You will be prompted to create an Administrator Password for your router - this will be used in the future to access the management page of your router
      5. Configure your Connection
        1. Click the Advanced tab


        2. On the menu on the left side of the page, click Network to expand the menu and then click EWAN
        3. If your connection type is PPPoE
          1. Uncheck VLAN ID then enter your Pineapple Net Username and Password. Click Save
          2. Go to Step 6
        4. If your connection type is DHCP or Dynamic IP
          1. Uncheck VLAN ID then set the Internet Connection Type to DHCP/Automatic IP then click Save
      6. Setup your Wi-Fi Network
        1. Click the Basic tab
        2. On the menu on the left side of the page, click Wireless.
        3. You can change your Wi-Fi details or keep the default settings. The default Wi-Fi SSID (network name) is printed on a sticker underneath your modem (Wireless Password/Key).
        4. Click Save.
      7. Disable DSL
        1. Click the Advanced tab
        2. On the menu on the left side of the page, click Network to expand the menu and then click DSL.
        3. If there are any Internet Connections configured in this section, please delete them by clicking the Delete button