How do I update my account details?

This article will detail the process for logging into your customer portal, and changing your account details

1. Go to our website: https://pineapple.net.au/
2. In the top right hand corner, select "Sign In"
   
3. Enter the email address associated to your account, and select "Continue"
   
   
   
4. If this is your first time logging into your account, you will be sent a One-Time-Password to your email. If you don't receive it within 1-2 minutes, please check your SPAM or Promotions folder.
   Enter your password and select "Login"
   
   
5. Select "Account Information"
   
6. Click on your name (which is the first option within the next screen with the below heading)
   
7. Enter your new account details and click "Update"
   (NOTE: Please DO NOT update your Customer Reference Number)