If you’ve heard of NBN but aren’t quite sure what DGtek is — or how they compare — you’re not alone. Here’s a quick breakdown to help you understand the difference, and why Pineapple Net delivers its services over the DGtek fibre network.
Who is DGtek?
DGtek is an Australian-owned telecommunications infrastructure provider, created in response to the shortcomings of the NBN rollout. While NBN Co promised a nationwide fibre network, much of it relies on outdated copper and HFC, leading to inconsistent speeds and reliability issues.
DGtek does what the NBN was meant to — deliver a true fibre optic network with no copper bottlenecks, and consistently high performance.
Focused on high-density urban areas, DGtek provides a privately operated, open-access network, allowing retailers like Pineapple Net to deliver faster, more reliable internet with real competition and choice for customers.
DGtek vs NBN: The Key Differences
| Feature | DGtek | NBN |
| Type | Privately-owned, open-access fibre network | Government-owned, wholesale broadband network |
| Technology | 100% Fibre | Mix of FTTP, FTTN, HFC, fixed wireless, and satellite |
| Speed | Ultra-fast symmetric speeds (equal upload & download) | Speeds vary widely depending on technology type |
| Reliability | Highly reliable with low latency | Varies — especially for copper-based connections |
| Scalability | Enterprise-grade infrastructure built for future demand | Limited upgrade potential in many areas |
| Installation | Fast, flexible installs for connected buildings | May involve delays or multiple technologies depending on location |
Why Pineapple Net Uses DGtek
We partner with DGtek because they deliver a premium network experience that we’re proud to offer our customers:
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Fibre all the way to your home or business (FTTP and FTTB)
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Symmetrical speeds — great for remote work, video calls, gaming, and uploading content
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Low congestion and consistent performance, even during peak times
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A faster, more modern alternative to most NBN connections
If you’ve ever been let down by NBN speeds or reliability, Pineapple Net — powered by DGtek — might be exactly what you’ve been looking for.
Is DGtek Available at My Address?
To find out if you can get Pineapple Net on the DGtek network:
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Head to our Check Availability page
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Enter your building address
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If your building is connected, you can sign up right away!
Not in a Connected Building Yet?
If your address isn’t currently within DGtek’s footprint, you’ll be given the option to register your interest.
This helps us:
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Add your building to our growing database of interest
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Track demand in your area
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Potentially propose a case to DGtek to bring fibre to your building
The more residents in your building who register, the higher the chances of getting connected — so spread the word!
