Pineapple Net Help Centre

Find answers to our most common questions before signing up.

Need some additional information about Pineapple Net services? We've got you covered.

Whether you're a new customer or troubleshooting your connection, our easy-to-follow guides will help you get up and running quickly.

Get live updates regarding current outages and where/when scheduled maintenance will be occurring

Need help? We will guide you through the troubleshooting of the most common internet connection and performance issues.

Questions about billing? Need to change your payment details? We have an answer!