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      2. Router Setup
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      Tenda TX9 Pro Wireless Router Setup

      How to set up your Tenda TX9 Pro Wireless Router for use with your Pineapple Net connection

      1. Connect your Router
        1. For Pineapple Net FTTP Connections
          1. Connect one end of the Ethernet Cable to the WAN or Internet Port of your Wireless Router
          2. Connect the other end of the Ethernet Cable to the Ethernet Port of your DGtek ONU
        2. For Pineapple Net FTTB Connections
          1. Connect one end of the Ethernet Cable to the WAN or Internet Port of your Wireless Router
          2. Connect the other end of the Ethernet Cable to the data port in your apartment
            • The active data port will usually have a DGtek sticker on it to indicate the correct port



      2. Reset your Router
        1. Press and hold the Reset button on the back of the router for at least 10 seconds, then release it.



      3. Connect to the Wi-Fi Network
        1. On a laptop, desktop, mobile or tablet, please reconnect to the Wi-Fi network. The name of the Wi-Fi network is located on a sticker on the base or back of the router.
          1. Your Wi-Fi Networks will be labelled “SSID” and the default password should also be listed on the same sticker



      4. Access Router management page
        1. Once you have connected to your Router's Wi-Fi, open a web browser and type the following into the address bar and press enter:
          • 192.168.0.1
            • or
          • tendawifi.com

      5. Run Setup Wizard
        1. Click Start


      6. Configure your Connection
        1. If the cable is correctly connected, it will attempt to detect your Connection Type
          1. Note: If the Setup Wizard is asking you to connect a cable and will not progress, please see the note at the bottom of this guide.
        2. If your connection type is PPPoE
          1. Select PPPoE from the Connection Type Dropdown then click Next

          2. Enter your Pineapple Net Username and Password then click Next
          3. Go to Step 7
        3. If your connection type is DHCP or Dynamic IP
          1. Select Dynamic IP Address from the Connection Type dropdown then click Next 


      7. Setup your Wi-Fi Network
        1. If you wish to change your Wi-Fi SSID and Password from the default, you can update the Network Name (SSID) and Password fields


      8. Setup your Login Password
        1. You will need to configure a Login Password for your router which can be used in the future to login to your router to change settings
          1. You can manually configure a password by entering one into the Login Password field
          2. Or you can select the Set the WiFi password as the login password of the admin account to make it the same as your Wi-Fi password

      9. Apply Settings
        1. Click Next and your settings will be saved, and the router will reboot
        2. If you have changed your Wi-Fi Network Name (SSID) and/or Password from the default, you will need to reconnect to your Wi-Fi Network when the reboot is complete.

       

      NOTE During Step 6: If the cable is not connected, or there is an issue with the port/cable, the following message will appear.

      This message could indicate the following scenarios:

        1. The Cable is not connected to the WAN port on the router
        2. The cable is not connected to the Ethernet Wall Port, or is connected to the wrong Port if multiple are available
        3. There is a fault with the Cable
        4. There is a fault with the Port


      • To proceed, click Skip to configure the Router Admin Password. You will then need to restart the Router and log in to the Router User Interface again.