Tenda TX9 Pro Configuration Guide
A guide that describes the steps required to set-up and configure the Tenda TX9 Pro Wi-Fi 6 Wireless Router
- Ensure both the Power Cable is connected to the power port on the router, and the device is switched on
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- Ensure an Ethernet Cable is connected to the WAN port on the back of the router, and to the Wall Port or DGtek Fibre Box in your apartment
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- Press and hold the Reset Button for around 8 seconds, only releasing it once the LED indicator begins rapidly blinking
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- Wait 30-60s for the router to reset and power back on
- Connect your device to the Wi-Fi network - you can find your Wi-Fi network details on the sticker on the base of the router
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- In a web-browser, navigate to tendawifi.com
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- If this is your first time setting up the Router, or you have Factory Reset the Router, you will be brought to the Quick Setup Wizard - Click Start
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- If the cable is correctly connected, it will attempt to detect your Connection Type
Note: If the Setup Wizard is asking you to connect a cable and will not progress, please see the note at the bottom of this guide.
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- For PPPoE Connections
- Set the Connection Type to PPPoE
- Enter your Pineapple Net Username and Password then click Next
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- For DHCP Connections
- Set the Connection Type to Dynamic IP Address
- Click Next
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- Set a Login password for the Router - it is recommended to select the option to set the same Password as your WiFi
- Alternatively you can set your own Login password
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- Click Next - once the router has restarted your connection should be online
NOTE During Step 8: If the cable is not connected, or there is an issue with the port/cable, the following message will appear. This message could indicate the following scenarios:
- The Cable is not connected to the WAN port on the router
- The cable is not connected to the Ethernet Wall Port, or is connected to the wrong Port if multiple are available
- There is a fault with the Cable
- There is a fault with the Port
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- To proceed, click Skip to configure the Router Admin Password. You will then need to restart the Router and log in to the Router User Interface again.