Instructions on how to factory reset and reconfigure ASUS Wireless Routers
1) Using a small object such as a paperclip or toothpick, press and hold the Reset button on the back of the router for at least 10 seconds, then release it.
2) On a laptop, desktop, mobile or tablet, please reconnect to the Wi-Fi network. The name of the Wi-Fi network is located on a sticker on the base or back of the router.
These will be labelled “SSID” and “Password”
3) Once you have connected to your Router's WiFi, open a web browser and type the following into the address bar and press enter:
http://router.asus.com
4) Enter the Default Username and Password for the router. The default username name and password are located on the sticker on the base, or back of the router.
4) You will now need to create a new Username and Password tor replace the default
5) Once you have set a new password, you will be brought to the Home Screen. In the top left hand side of the screen, select the option “Quick Internet Setup”
6) The Setup will ask if your connection requires a username and password.
- If your connection type is PPPoE
- Click Yes then select PPPoE from the next screen
- Enter your Pineapple Net Username and Password then click Next
- Click Yes then select PPPoE from the next screen
- If your connection type is DHCP or Dynamic IP
- Click No then select Automatic IP from the next screen
- Click No then select Automatic IP from the next screen
7) Set-up your WiFi Networks by entering a new SSID and Password for each of your Networks (2.4GHz and 5GHz). You may leave the current data unchanged if you prefer
8) Click Apply
Your connection details will save, and your router should connect to the internet within the next 1-2 minutes.
If not, power off the router for 5 minutes, then reconnect the power.