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      1. Pineapple Net Help Centre
      2. Router Setup
      3. ASUS

      ASUS Wireless Router Setup

      How to set up ASUS Wireless Routers for use with your Pineapple Net connection

      1. Connect your Router
        1. For Pineapple Net FTTP Connections
          1. Connect one end of the Ethernet Cable to the WAN or Internet Port of your Wireless Router
          2. Connect the other end of the Ethernet Cable to the Ethernet Port of your DGtek ONU
        2. For Pineapple Net FTTB Connections
          1. Connect one end of the Ethernet Cable to the WAN or Internet Port of your Wireless Router
          2. Connect the other end of the Ethernet Cable to the data port in your apartment
            • The active data port will usually have a DGtek sticker on it to indicate the correct port

      2. Reset your Router
        1. Using a small object such as a paperclip or toothpick, press and hold the Reset button on the back of the router for at least 10 seconds, then release it.
      3. Connect to the Wi-Fi Network
        1. On a laptop, desktop, mobile or tablet, please reconnect to the Wi-Fi network. The name of the Wi-Fi network is located on a sticker on the base or back of the router.
          • These will be labelled “SSID” and “Password”

      4. Access Router management page
        1. Once you have connected to your Router's WiFi, open a web browser and type the following into the address bar and press enter:
          • http://router.asus.com
        2. Enter the Default Username and Password for the router. The default username name and password are located on the sticker on the base, or back of the router.



      5. Update Admin Username and Password
        1. You will now need to create a new Username and Password which will replace the default with more secure details



      6. Configure your Connection
        1. In the top left hand side of the router Home Page, select the option “Quick Internet Setup”



        2. The Setup will ask "Does your Internet connection require a username and password?
          1. If your connection type is PPPoE
            1. Click Yes

            2. Select PPPoE

            3. Enter your Pineapple Net Username and Password then click Next

          2. If your connection type is DHCP or Dynamic IP
            1. Click No



            2. Select Automatic IP



      7. Setup your Wi-Fi Network
        1. Set-up your WiFi Networks by entering a new SSID and Password for each of your Networks (2.4GHz and 5GHz). You may leave the current data unchanged if you prefer
      8. Apply Settings
        1. Click Apply
          • Your connection details will save, and your router should connect to the internet within the next 1-2 minutes.
          • If your connection does not establish within 1-2 minutes, power off the router for 5 minutes, then reconnect the power.