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Go to Pineapple Net
Go to Pineapple Net
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Pineapple Net Help Centre
Accounts and Billing
Accounts and Billing
Questions about billing? Need to change your payment details? We have an answer!
Customer Portal
How do I access my Pineapple Net account?
How do I change my password?
I forgot my password - how do I reset it?
Updating Payment Methods
Billing Address Updates
How do I find my Customer Reference Number?
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Account Management
Plan Changes
Relocating your Pineapple Net service
Can I pause my services?
How do I cancel my account?
Changing account ownership
How to Order a New Router from Pineapple Net
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Billing
How do I pay my bill?
How do I check my bills?
Understanding Your Billing Cycle and Auto Debit
General Information
Spirit Building Disconnections
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