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Go to Pineapple Net
Go to Pineapple Net
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Pineapple Net Help Centre
Getting Started
Getting Started
Find answers to our most common questions before signing up.
About Pineapple Net
Who we are
Does Pineapple use the NBN?
What is the difference between DGtek & NBN?
Getting connected
Is Pineapple Net available in my building?
Start your Pineapple Net connection
Will Pineapple Net cancel my service with my current provider?
Installation
How long will it take to get connected?
Why do I need to book an installation?
Understanding your installation day
How to reschedule your appointment with Pineapple Net
Agreements & Policies
Does Pineapple Net have a Complaints Policy?
Does Pineapple Net have a Service Agreement?
What happens if I experience financial hardship while connected?
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